Technology Billing Assistant

In this key role, you will support the IT Supplier Management team and wider business by processing and analysing Technology invoices, processing payments, raising queries and disputes with suppliers, and developing reports to support financial business decisions with data-backed analytics. 
 
You will be the first point of contact for the business on all Technology billing queries, liaising with Technology teams and the wider group to help identify cost-saving opportunities by analysing invoices and the asset database.

This is a 6-month fixed-term contract. 

What you'll do

In this exciting role, you will: 

• review Technology invoices and ensure suppliers have applied the correct charges
• raise disputes with suppliers to resolve queries when invoices have discrepancies
• update key financial reports on savings and spending
• liaise with the finance department surrounding billing issues and process improvements
• interrogate and process invoices promptly, allocate the charges and ensure all Technology invoices are paid within the specified timeframes
• maintain and create reports on ongoing and future spends
• be involved in maintaining a database that supports recharging of communications lines (4500), mobile devices (5000), SIM cards (11000) and Laptops (4500).

What you'll need

To succeed in this role, you will have: 

• experience within a financial or billing working environment would be advantageous
• excellent O365 skills, particularly in the use of Excel
• an analytical and curious mindset
• the ability to review historical data and spot anomalous results
• excellent organisation and prioritisation skills
• attention to detail, with data-driven problem-solving skills
• the ability to liaise with internal and external contacts
• a flexible and positive approach
• high initiative and self-motivation
• math and English GCSEs, grade C or above
• excellent communication and customer service skills
• the ability and willingness to learn and understand new systems quickly.

Knowledge of IT service management best practices, such as ITILv3 or 4, is desirable.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us. 

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.