IT Billing Assistant

  • 1722
  • Bath
  • Wessex Water
  • Dependent on experience
  • Permanent
  • Information Technology (IT)
  • 2024-11-25
  • 2024-12-09

In this key role, you will support the IT Procurement team and wider business by processing and analysing IT supplier invoices, processing payments, raising queries and disputes with suppliers, and developing reports to support financial business decisions with data-backed analytics. 
 
You will be the first point of contact for the business for all IT telecoms billing queries, liaising with IT teams and the wider group to help identify cost-saving opportunities through analysis of the invoices and the asset database.

What you'll do

In this exciting role, you will: 

  • interrogate IT Telecoms invoices, identifying discrepancies and raising issues and disputes with suppliers
  • process bills using our in-house software, identify issues and raise them with the correct department
  • be the first point of contact for the business and senior managers for all telecoms billing enquiries
  • liaise with the finance department regarding billing issues and process improvements
  • create and maintain reports on ongoing and future spends
  • assist with maintaining and updating the asset management database to ensure assets are assigned correctly
  • review annual spending and produce ad hoc reports to assist the business
  • carry out CMDB maintenance and asset creation
  • maintain and create end-to-end process guides.

What you'll need

To succeed in this role, you will have: 

  • excellent O365 skills, particularly Excel
  • strong organisational skills and a keen attention to detail
  • the ability to work well to tight deadlines
  • the ability to plan your month around key dates
  • excellent communication skills at all levels
  • the ability to review large data sets and present them in an easily digestible format
  • an analytical and curious mindset
  • the ability to use your own initiative and be self-motivated
  • at least three years of experience in a billing, accounts payable or data analytics role or similar 
  • an understanding of ticket management and asset management (advantageous)
  • knowledge of IT service management best practices, such as ITILv3 or 4 (desirable)
  • the ability and willingness to learn and understand new systems quickly 
  • the ability and willingness to adapt to the changing needs of end users 
  • the ability to liaise effectively with internal and external contacts.

What you'll receive

  • Total pension contributions up to 20%.
  • Career progression and professional development opportunities.
  • 25 days' holiday rising to 28 with length of service.
  • The opportunity to buy up to ten days' holiday and sell up to five every year.
  • A healthcare package that allows you to claim back healthcare costs.
  • Life assurance of up to eight times your salary.
  • A new electric car in exchange for part of your gross salary, subject to conditions.
  • Cashback and discounts from more than 3,000 retailers.
  • One paid volunteering day each year.
  • Enhanced family leave and pay arrangements.
  • An interactive health and wellbeing platform.
  • Support from mental health first aiders.
  • A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

  • Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
  • YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community.
  • YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors.
  • YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space.
  • Plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.  

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