YTL UK Group

About the role

This is a customer-facing role, where you will be working to ensure there are no interruptions to our customers' water supply and if a customer reports an issue, your job will be to identify and solve the problem as quickly as possible.

You will be responsible for inspecting the water supply network in your area and organising maintenance and repair programmes to minimise interruptions to customers' supplies.

Working with an experienced Distribution Inspector, you will learn about day-to-day activities such as checking reservoirs, calibrating monitors and using our data interfaces to record data and valve locations.

By completing an advanced apprenticeship in water treatment engineering, you will gain an insight into wastewater and water supply within the operations business.

What you'll do

This role will involve:

• ensuring we comply with regulatory standards,
• maintaining a safe environment and processes,
• working effectively as part of a team,
• carrying out routine maintenance and monitoring,
• practically solving customer issues,
• carrying out quality inspections,
• understanding the supply network and helping to plan operations.

Skills and values we are looking for

• IT/digital.
• Communication.
• Teamwork.
• Attention to detail.
• Organisation.
• Problem solving.
• Customer service.
• Numeracy.
• Logic.
• Analytical.
• Safety-focused.
• Initiative.

Where you'll work

You will be required to travel to different locations. A company vehicle will be supplied to you when you are ready to work independently.

What you'll need

You will need:

• Good computer literacy.
• The ability to communicate clearly and diplomatically with customers and other teams.
• Interest in engineering.
• Passion for problem solving.
• Happy to work outdoors.

Apprenticeship Course Information

Duration

Three years plus end point assessment.

Qualifications

• Water Industry Network Technician Level 3 Apprenticeship.  
• CABWI Level 3 in Water Engineering (Distribution)

Training provision

YTL Wessex Academy:

• Training will be delivered by the YTL Wessex Academy.
• Monthly workshops and one-to-one days with your skills coach.
• Training will be delivered on site with qualified Wessex Water instructors.
• Weston College will deliver a short training course as part of this apprenticeship.
• Maths and English will be delivered online.

What you'll receive

• Total pension contributions up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• Depending on your role, we will fund your driving lessons.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include: 

• Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West. 
• YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to create a truly sustainable new community. 
• YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors. 
• YTL Arena - the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing, and exhibition space. 
• Plus, a number of other retail, environmental and specialist businesses.  

Our people tell us YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group. 

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.  Please do not hesitate to let us know about any additional support you may need during your application process.  

Sound interesting? Click Apply now!