Regional Scheduler

Are you an enthusiastic, motivated individual with the ability to multitask and solve problems? If so, we have a great opportunity for you as a Regional Scheduler.  

This is a 12-month fixed-term role.

What you'll do

You will be responsible for providing resilience to the Regional Scheduling team. Key responsibilities will include maximising the efficient use of operational staff's time by creating schedules which will reduce mileage and fuel expenditure.  

You will be liaising with our operational staff across multiple disciplines to help reduce overdue work. You will also be required to raise work requests to be carried out and prioritised, as well as scheduling planned maintenance.

In addition, you will also provide regular updates to our customers to support our performance commitments.  

This role is 45 hours per week, from 7am to 4.30pm. However, due to the reactive nature of some of the work, some flexibility with working hours may be required. Our core hour scheduling team operate between the hours of 7am and 5pm.

However, we also provide out-of-hours cover and therefore overtime opportunities may be available.

What you'll need

We are looking for a team player with multitasking skills, as well as the ability to effectively resolve issues. We pride ourselves on customer service, so excellent communication skills are vital, along with a passion for delivering outstanding customer service.  

We operate within strict service level agreements, so the ability to follow procedures and attention to detail underpins everything we do.

An understanding of our operational business would be an advantage, but if you have the aptitude and approach to effectively solve problems under pressure, we will ensure you receive all the training you need to adapt your skills to the role. 

The role will require a candidate to engage with multiple IT systems, including Microsoft applications (Outlook, Excel, Dynamics 365 and Teams) and internal software.  

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Arena – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.