Technical Support Operator
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Wessex Water
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£37,000
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Permanent
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Operations and maintenance
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2025-03-11
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2025-03-21
A new and exciting position has become available to join our Sewerage team due to an increase in the number of Environment Agency site audits on our sewerage assets.
You will be coordinating and holding meetings on site with the EA. This will involve answering questions and organising and completing any actions from the visit on their CAR forms.
Reporting to the Sewerage Pumping Station (SPS) Manager, you will provide support to the wider Sewerage team on pollutions and influence annual target compliance.
You will be required to attend pollution MIR meetings, ensuring information captured from the field is correct and what is needed for the new 10-day target from the EA.
You will also facilitate and manage burst rising main pollution and data spill responses, and assist with daily scheduling and alarm handling where required.
What you'll do
You will:
- facilitate the Environment Agency audits on sewerage pumping stations and sewerage network overflows
- complete and manage audit CAR actions
- facilitate the management of rising mains, particularly for burst occurrences
- coordinate responses to pollution reporting for dry weather spill events from the data
- operate the remote restart of pumps to prevent spills/pollutions
- specialist technical support within the Sewerage/SPS team
- deliver a first-class safety approach to work
- understand the assets and our permits for specific sites
- analyse data to review site performance.
What you'll need
- GCSEs (or equivalent) in English, maths and a technical subject.
- A minimum of five years' experience in the Sewerage workstream.
- Effective planning and prioritisation skills .
- Covering out-of-hours callouts where required.
- Confident, credible and engaging communication skills.
- Proactive, driven and able to work on own initiative.
- Innovation with the passion for driving change.
- Customer focused.
- A positive attitude that strives to grow individually and as a team member.
- A valid driving licence.
What you'll receive
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to 10 days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary, subject to conditions.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.
What you'll receive
- A combined pension contribution of up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to 10 days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary, subject to conditions.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.
Who we are
YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:
- Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
- YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community.
- YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors.
- YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space.
- Plus a number of other retail, environmental and specialist businesses.
Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.
