Supply Interruptions Reporting Technician

The Supply Interruptions Reporting Technician role will focus primarily on providing accurate and auditable data, as well as consistent and reliable data within the field, which enables analysis and generation of our unmeasured customers' allowances for end of year leakage numbers. 

What you'll do 

We are looking for a regional Supply Interruptions Reporting Technician to work proactively reporting Interruptions data for business and regulatory performance alike. The role and data are a critical part of the continuous monitoring and improvement aligned with this key performance commitment.   

Specific responsibilities will include: 

• working within the regulatory requirements and company methodology
• collating and publishing monthly performance statistics for Supply Interruptions (SI) performance.
• analysing timelines from events and incidents to verify the duration and extent of customer supply interruptions
• maintaining the corporate data set
• liaising with stakeholders to verify data 
• identifying appropriate customer compensation requirements within statutory timescales
• overseeing hydraulic modelling of selected incidents to verify outcomes
• monitoring low pressure and no water customer contact data 
• working to develop efficiencies in data systems and reporting methods.

What you'll need 

• Excellent and proven communication skills at all business levels.
• A meticulous approach to detail.
• Excellent IT skills. 
• Data interpretation skills.  
• A thorough understanding of water supply network operation and hydraulics.
• Flow and pressure data logging knowledge (desired but not essential).
• An understanding of audit processes and data compliance.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

• YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community.
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors.
• YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space.
• Plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.  

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.