Supply Operations Controller

We have an exciting opportunity for you to work with a forward thinking and highly competent team and be part of their journey that will drive the operational success of the supply system into the future. 

In this diverse and varied role, you'll be working with numerous teams across the business, including Water Production and Supply Optimisation.

This role includes working as part of a 24/7 shift team alongside the Network Response Controllers and Supply Telemetry Coordinators.

What you'll do

You'll be responsible for taking custody of the water supply system and optimising the strategic network through remote control. You'll also deal with incidents and failures as they arise and ensure we optimise the strategic network performance, operation and water quality to minimise business risk.

Your day-to-day, will involve:

• monitoring the water supply telemetry system, proactively seeking 'extraordinary trends', responding to alarms and co-ordinating the appropriate response
• working closely with operational field teams, to ensure we prevent service failure and secure delivery within business key performance indicators (KPIs)
• developing intelligent monitoring and alarm management, whilst carrying out remote monitoring
• the operation of the strategic water supply assets to maintain water quality and secure customer service delivery
• overseeing out-of-hours delivery of high risk planned operations, solving problems, and co-ordinating water supply event management, including close liaison within the control room, science and field teams to maximise an effective response
• working closely with stakeholders.

What you'll need

You'll have an understanding of the remote operation of a supply system, operating multiple assets to ensure supply optimisation. 

You will also have knowledge of telemetry systems and automated plant environments, detailed data analysis and system optimisation. Ideally, you will have experience in water production or water treatment and either a mechanical, electrical or scientific background.

We are looking for someone who is used to working on their own initiative, is self-sufficient and resilient. You will demonstrate natural leadership ability, display confidence and be able to quickly build relationships and influence others.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
• YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community.
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors.
• YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space.
• Plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.  

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.