Technical Administrator

Do you have experience in delivering high-quality customer service? If so, we have an opportunity for you as a Technical Administrator working in the office of a busy workshop in Weston-super-Mare. 

What you'll do 

The Technical Administrator will be responsible for the administrative support to a workshop of around 8 to 10 people, working closely with the workshop manager.

You will also: 

• provide technical administrative support to the Senior Mechanical and DSEAR Manager
• be responsible for multiple business areas, including our regional workshop, optimisation of teams and technical training facility
• raise orders and keep systems updated while assisting with customer correspondence and enquiries
• use our computer systems, Agresso and EMIR, as well as run reports in Excel
• be responsible for all Invoicing for the workshop
• cover the general day-to-day technical admin support to the workshop and the workshop manager. 

What you'll need 

To succeed in this role, you will need:

• five GCSEs at grade C or above, including English and maths
• be computer literate with the ability to work under pressure, prioritise workloads and meet target levels of service
• to be able to communicate at all levels with customers and framework suppliers
• to be a highly organised individual with excellent attention to detail and proven customer service experience.

This is a technical administration role, so experience and understanding in this field would be an advantage.

This role is 40 hours per week however we could potentially accommodate fewer hours on a pro-rata basis if needed. 

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• A new electric car in exchange for part of your gross salary, subject to conditions.
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• An interactive health and wellbeing platform.
• Support from mental health first aiders.
• A £1,000 referral fee if you recommend someone to work for us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.
• YTL Developments – a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community.
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors.
• YTL Arena – the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space.
• Plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.  

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.